Problems with authorising

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Problems with authorising

Postby ffS » 24 Jan 2018, 20:26

Rico can't login at his forum account. He is requesting new password but don't get the email with it. It's not junkmail. Any ideas?
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Re: Problems with authorising

Postby Logywoo2 » 24 Jan 2018, 20:58

He might have multiple emails and may have chosen the wrong one for this and might have to find the right one. If that's not the case then check spam and if still nothing then wait a day or two and check then.
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Re: Problems with authorising

Postby s0rsha » 26 Jan 2018, 12:42

Which email service is he using?
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Re: Problems with authorising

Postby ffS » 27 Jan 2018, 12:37

s0rsha wrote:Which email service is he using?
He using hotmail.
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Re: Problems with authorising

Postby s0rsha » 27 Jan 2018, 18:51

Seems like outlook doesn't receive emails from contact(at)fkids.net, adding the address to the safemail list didn't help either. I don't know if that's an issue with the service or with the board though.
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Re: Problems with authorising

Postby BigRoachDaddy » 02 Feb 2018, 15:23

I have a new account. :hah:
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Re: Problems with authorising

Postby Logywoo2 » 05 Mar 2018, 18:41

Image

Image

Rico has asked me to provide these screenshots on his behalf to confirm that these two accounts;
memberlist.php?mode=viewprofile&u=1670
memberlist.php?mode=viewprofile&u=5707
are both his so that he can have a password change to allow him to post on the forums again.

Thanks,
Logan
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Re: Problems with authorising

Postby keeri » 05 Mar 2018, 18:59

sent over forum pm
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Re: Problems with authorising

Postby Rico » 05 Mar 2018, 19:16

I have my account back!

I would like to thank everyone who helped me. :hah:

Keeri
Osvaldo
Logan
Sorsha
Fero
Michael

Thank you very much for your effort!

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Re: Problems with authorising

Postby Rico » 05 Mar 2018, 22:39

@Keeri

Sara Dayne has the same problem. ill explain her what to do.

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